Privacy Policy

This Privacy Policy explains how SkilDev ("Company", "we", "us", or "our") collects, uses, discloses, and protects personal data when you visit our website or use our software solutions and services (collectively, the "Services").

SkilDev operates in accordance with applicable data protection laws of the Arab Republic of Egypt.

1. Who We Are

SkilDev is a software house that develops and provides enterprise software solutions, including:

SkilFright – Transportation Management System (TMS)
SkilVault – Warehousing and Inventory Management System
SkilSuite – Integrated Business Management Platform

Contact details:

Email: info@skildev.com
Address: 22 Montazah, Heliopolis, Cairo, Egypt

2. Information We Collect

2.1 Information You Provide

We may collect personal data that you voluntarily provide, including:

Name, company name, job title
Email address and phone number
Account credentials
Business and operational data entered into our software
Communications sent to us via forms, email, or support channels

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and usage patterns
Cookies and similar tracking technologies

3. How We Use Your Information

We use personal data for the following purposes:

To provide, operate, and maintain our Services
To communicate with you regarding inquiries, support, or updates
To improve functionality, performance, and user experience
To comply with legal and regulatory obligations
To ensure security, prevent fraud, and protect system integrity

4. Legal Basis for Processing

We process personal data based on one or more of the following:

Performance of a contract
Legitimate business interests
Your consent (where required)
Compliance with legal obligations under Egyptian law

5. Data Ownership (Customer Data)

Customers retain full ownership of all business and operational data processed using SkilDev software.

SkilDev acts as a data processor for customer data and processes such data solely for the purpose of providing the Services.

6. Data Sharing and Disclosure

We do not sell or rent personal data.

We may share data only with:

Authorized employees and contractors
Trusted service providers (hosting, infrastructure, support)
Legal or regulatory authorities when required by law

All third parties are required to maintain appropriate confidentiality and security measures.

7. Third-Party Integrations

SkilDev solutions are API-first and may integrate with third-party or legacy systems. We are not responsible for the privacy practices or content of third-party systems. Data shared with third parties is subject to their respective privacy policies.

8. Data Security

We implement appropriate technical and organizational measures to protect personal data, including:

Access controls and authentication
Secure cloud and infrastructure practices
Data isolation and logical segregation

However, no system can guarantee absolute security.

9. Data Retention

We retain personal data only for as long as necessary to:

Fulfill the purposes outlined in this Policy
Meet contractual or legal requirements

Data may be deleted or anonymized upon request, subject to applicable laws and contractual obligations.

10. Your Rights

Depending on applicable law, you may have the right to:

Access your personal data
Request correction or updates
Request deletion of personal data
Withdraw consent (where applicable)

Requests can be submitted to info@skildev.com.

11. Cookies

Our website may use cookies to enhance functionality and user experience. You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

12. International Data Transfers

Where services are provided across borders, data may be processed outside Egypt. In such cases, SkilDev ensures appropriate safeguards consistent with applicable data protection laws.

13. Children's Privacy

Our Services are intended for business users and are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

14. Changes to This Privacy Policy

SkilDev may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Services constitutes acceptance of the updated Policy.

15. Contact Us

If you have questions or concerns regarding this Privacy Policy or data protection practices, please contact:

SkilDev
Email: info@skildev.com
Address: 22 Montazah, Heliopolis, Cairo, Egypt